Cancellation insights

A simple and consistent way to collect feedback so you know exactly why customer are leaving.

Quantitative categories

Get to the bottom of why your customers are leaving. With Raaft, each customer is asked to identify the primary reason they are canceling. This is a simple way to get insights and allow your customer to provide feedback without demanding extensive input from them.
know why customers are exiting

Qualitative input

Get open and honest feedback. Raaft enables you to request open feedback from your customers. You can customize the question and make this field required or optional. Letting customers know their feedback is heard and valued is important for their participation in this step.

Try Raaft for free today

If you have any questions, feel free to check out our Help Center. You can also sign up and enjoy your free 14 day trial. No credit card required.