Your customers have valuable insights for you.
Give them a chance to share their feedback before they go
Your customers know your product better than anyone, and their motivation for leaving is like gold for you if you want to lower churn and improve your customer experience. With Raaft, you can create a custom retention flow for any user who wants to cancel. This flow is the perfect place to record their motivation for leaving and their general feedback on your product. Improve your customer retention strategy & don't let customers leave without knowing why.