Real time analytics

View your customer actions and feedback in order to draw insights and lower your customer churn.

Customer activity

Your Raaft dashboard displays all of your customer's actions inside your retention flow. Select date ranges to see trends and quickly draw insights about why customers are leaving. Here's a few pieces of data you can see in real time:

~How many people enter your retention flow
~How many people are canceling
~The most popular motivators for those who leave
~The most popular motivators for those who stay
screenshot of Raaft customer activity dashboard
screenshot of Raaft real time notifications

Real time notifications

You'll see live updates come in every time someone exists your retention flow (by cancelling, being saved, or leaving it incomplete). Your dashboard gives you a quick update on who the customer is, what motivator they chose, and even some of their feedback if they left it. You can easily click into these notifications to see the full details in your feedback section.

Recent blog posts

Zenmaid case study: Cutting cancellations by 50% in 30 Days

ZenMaid is leveraging some of Raaft.io’s features to keep subscribers from slipping away.

Case study
October 3, 2019

How to prevent churn using win-back campaigns

Win-back campaigns can be adopted by any business model in order to reduce churn of targeted customers.

Retention opportunities
June 28, 2019

Leadpages cancellation flow teardown

A step-by-step tear down on how Leadpages handles their cancellation flow from the user perspective.

Cancellation teardown
June 30, 2019

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If you have any questions, feel free to check out our Help Center. You can also sign up and enjoy your free 14 day trial. No credit card required.