Easily extend discounts to customers who are considering cancellation. Earn the opportunity to re-engage these customers and get them back to using and loving your Saas product.
Your customer might just be on the wrong plan. Raaft enables you to offer the opportunity to switch to the plan that makes the most sense. The right-sized plan can increase customer satisfaction and extend lifetime value.
Often times customers are leaving because of timing. With Raaft, you can let them pause their Saas subscription and restart automatically.
For customers who are looking for more information, you can offer to send them to a page with upcoming features, help articles, or even open a chat conversation with your support team.
Request a call
Some customers are considering canceling, but really just need some immediate help. Raaft lets you offer a phone call request. You get an immediate notification to call and engage before they cancel.