Reduce your SaaS churn

Collect feedback & save customers with retention flows.

Screenshot of Raaft's automated win/loss analysis
Trusted by top Saas companies:
Trusted by top Saas companies:
“Raaft helps us prevent customer churn by allowing us to give the customer the information they need at a critical moment in the customer journey.”
ScoutIQ
"Raaft helps us keep customers! Even when we lose a customer, we now know exactly why they left. Exit feedback has never been easy, but Raaft has made it simple to get and easy to understand."
Agree.com
“Raaft has been invaluable in understanding why our customers leave us, and more importantly, how to keep the ones who stay happy”
EditionGuard
Integrations with:

Retention opportunities

Raaft enables you to automatically extend offers to customers in your retention flow. You can even tie these offers to their motivation for leaving so you give them just what they're looking for. Churn down, retention up!
Screenshot of Raaft's retention opportunities dashboard
Screenshot of Raaft's cancellation insights

Cancellation insights

Raaft makes it easy for your customer to tell you why they're leaving. They can choose from preselected motivators that you offer as well as leave custom feedback that shows up in your dashboard. This is the data that allows you to build a better Saas product for the future.
respond to objections
respond to objections

Real time analytics

Raaft collects all of your customer analytic data and feedback and shows it to you with insights in a simple dashboard. You'll know things like:

~ Who is considering canceling
~ Who has canceled
~ Why they're canceled
~ What offers are keeping people around
Screenshot of Raaft's real time analytics dashboard
Screenshot of Raaft's design management interface

Simple design & management

No added development time. You can build your first Raaft retention flow and have it live on your site in 15 minutes. Just a few code snippets to copy over and the rest can be managed by your customer success or product management team.
easy to deploy. no code.

Integrations

Raaft works with the most popular and trusted payment processors to handle your subscriptions. Raaft also has a Zapier integration so you can do exactly what you want with the data that Raaft collects.
Stripe Logo
Braintree logo
Recurly logo
Zapier logo

Schedule a demo

If you're interested to see if Raaft could work for you, you can with us and we'd be happy to answer all your questions and help you get set up.

Or get a quick preview

Recent blog posts

Moz Pro cancellation flow teardown

A step by step walk tear down on how Moz Pro handles their cancellation flow from the user perspective.

Cancellation teardown
June 16, 2019

Audible cancellation flow teardown

A step-by-step teardown on how Audible handles a cancellation from the user’s perspective.

Cancellation teardown
June 16, 2019

Predicting SaaS customer churn

Predicting customer churn allows you to strategically plan win-back campaigns that will re-engage at-risk customers.

Churn
June 3, 2019

Try Raaft for free today

If you have any questions, feel free to check out our Help Center. You can also sign up and enjoy your free 14 day trial. No credit card required.
Try Raaft for free