Content created to help you save time, reduce your customer churn, and keep your SaaS afloat.
A step by step walk tear down on how Moz Pro handles their cancellation flow from the user perspective.
A step-by-step teardown on how Audible handles a cancellation from the user’s perspective.
Predicting customer churn allows you to strategically plan win-back campaigns that will re-engage at-risk customers.
Customers cancel subscriptions for all manner of reasons. We’ve narrowed it down to the six most common.
A step by step walk tear down on how Hulu handles their cancellation flow from the user perspective.
There are several principles a Saas product can implement in their design and user experience to reduce churn.
Understanding the average lifetime value of a customer (LTV) is one of the most important steps in building a successful Saas.
Whether your a well seasoned Saas or you just collected your first dollar, adopting the appropriate accounting method can make or break your company.
Discover what ScoutIQ does, the common problems they were facing, and their Raaft results after implementing Raaft.
Choosing the right partner to help your Saas reduce churn is an important decision. You must look at design, features, pricing, support, and integrations.
While integrating a CRM for your SaaS is critical, most companies' growth is curtailed because of a continued increase in their churn rate.
Instead of fighting the churn, companies should create a cancellation workflow that puts customer’s needs first.
When it comes to stopping churn, knowledge is power. And you can use the power of behavioral analytics to ensure that your CAC is worth the investment.
Running a Saas business can sometimes feel like a series of quests during our journey toward company success.
The Spotify Principle: Mine Your Churn for Big Wins and “Ah Ha!” Moments. What does it mean and why should we listen?
Whose perspective is more valuable to a recurring revenue business: the new user or the one who has already tried the product for a period of time and decides to leave?
Understanding your churn rate and using it to guide decision making.
Whether you’re a first-time SaaS entrepreneur or a seasoned pro, churn rate is a number every SaaS marketer needs to know.