Content created to help you save time, improve your product, and reduce your churn.
Instead of fighting the churn, companies should create a cancellation workflow that puts customer’s needs first.
When it comes to stopping churn, knowledge is power. And you can use the power of behavioral analytics to ensure that your CAC is worth the investment.
Running a Saas business can sometimes feel like a series of quests during our journey toward company success.
The Spotify Principle: Mine Your Churn for Big Wins and “Ah Ha!” Moments
Whose perspective is more valuable to a recurring revenue business: the new user or the one who has already tried the product for a period of time and decides to leave?
Understanding your churn rate and using it to guide decision making.
Whether you’re a first-time SaaS entrepreneur or a seasoned pro, churn rate is a number every SaaS marketer needs to know.