Reduce your SaaS churn

Collect feedback & save customers with retention flows.

Try Raaft for free

Screenshot of Raaft's automated win/loss analysis

Trusted by top Saas companies:

Trusted by top Saas companies:

“Raaft helps us prevent customer churn by allowing us to give the customer the information they need at a critical moment in the customer journey.”

ScoutIQ

View the case study

"Raaft helps us keep customers! Even when we lose a customer, we now know exactly why they left. Exit feedback has never been easy, but Raaft has made it simple to get and easy to understand."

Agree.com

“Raaft has been invaluable in understanding why our customers leave us, and more importantly, how to keep the ones who stay happy”

EditionGuard

Retention opportunities

Raaft enables you to automatically extend offers to customers in your retention flow. You can even tie these offers to their motivation for leaving so you give them just what they're looking for. Churn down, retention up!

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Screenshot of Raaft's retention opportunities dashboard

Cancellation insights

Raaft makes it easy for your customer to tell you why they're leaving. They can choose from preselected motivators that you offer as well as leave custom feedback that shows up in your dashboard. This is the data that allows you to build a better Saas product for the future.

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Real time analytics

Raaft collects all of your customer analytic data and feedback and shows it to you with insights in a simple dashboard. You'll know things like:

~ Who is considering canceling
~ Who has canceled
~ Why they're canceled
~ What offers are keeping people around

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Screenshot of Raaft's real time analytics dashboard

Screenshot of Raaft's design management interface

Simple design & management

No added development time. You can build your first Raaft retention flow and have it live on your site in 15 minutes. Just a few code snippets to copy over and the rest can be managed by your customer success or product management team.

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Integrations

Raaft works with the most popular and trusted payment processors to handle your subscriptions. Raaft also has a Zapier integration so you can do exactly what you want with the data that Raaft collects.

Schedule a demo

If you're interested to see if Raaft could work for you, you can with us and we'd be happy to answer all your questions and help you get set up.

Schedule a demo

Or get a quick preview

Try out the cancel button to see what your customers will experience with Raaft.

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Watch our quick getting started video to see how easy it is to get Raaft up and running.

Recent blog posts

Average Churn Rate For SaaS (Uncovering The Data)

How does your SaaS churn rate shape up against the average churn rate for SaaS?

Churn

July 15, 2022

SaaS Churn Cohort Analysis (Everything You Need To Know)

In this guide, we'll explain everything you need to know about SaaS churn cohorts and how to leverage this data to combat churn in your business.

Churn

June 17, 2022

5 Customer Retention Metrics & How To Measure Customer Retention

Customer retention metrics help to paint a clear picture of your SaaS company's sustainability. Let's explore the most important customer retention metrics to consider.

Retention opportunities

June 17, 2022

Check out the blog

Try Raaft for free today

If you have any questions, feel free to check out our Help Center. You can also sign up and enjoy your free 14 day trial. No credit card required.

Try Raaft for free